- PERSONAL INFORMATION
- ANALYTICS TOOLS
- SECURITY FEATURES
- SHARING INFORMATION
- UPDATING INFORMATION
GoVirtual Assistant does not gather any specific personal information from our clients. This includes your name, phone number and e-mail address. We would only have means of obtaining this information if you supplied it for busines reasons, e-mail, or by filling out a form on our site. In this case, we would only use your information for internal purposes and would not share it with anyone without your approval.
All personal information we collect is protected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). If we should ever require collection of your personal information, you will be asked to consent and ifnormed of the purpose for which it is beingn collected.
Only employees who need information in order to deliver your servies (for example, our billing department or customer service rep) are granted temporary access to your contact information. For further security, all employee computers are passwod protected computers and are constantly monitored to ensure they are following our thorough privacy guidelines. The premises where our servers are kept are heavily secured and we protect all personal information in our posession with extensive security safeguards, including strict access controls.
We occasionally uses reputable anayltics software such as Google Analytics or Alexa to track how our visitors use this site or to determine sources of traffic. These analytics tools do not allow us to identify individuals. They are compiled into statistical information on traffic patterns and are used to assess conversion rate and site efficiency.
GoVirtual Assistant employs software programs such as SiteLock to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage to our servers. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to compromise security has been detected.
We do not share aggregated demographic information with our partners and advertisers unless it is for the purpose of delivering your service.
In the event that a offshore contractor is used to assist GoVirtual Assistant in completing your project and personal information is provided to that third party to achieve its task, GoVirtual Assistant will take all precautions to ensure that the third party is PIPEDA compliant and that your information is never compromised under any circumstances.
If a user’s personally identifiable information changes, or if a user no longer requires our service and wishes to have their information removed, we will provide a way to correct, update or remove that user’s personal data on request . This can be accomplished by calling or e-mailing us.
Those who no longer wish to receiver our e-mail newsletters or other promotional materials may opt-out of receiving these communications by request removal at any time. All of our e-mails contain a link which allows for the user to accomplish this quickly and easily.
440 Central Ave. – Suite #305
Canada – N6B 2E5